Privacy Policy
Data Protection and Privacy Policy – The
Highbury Centre
The Highbury Centre is committed to
protecting your privacy and data. We will use the information that we collect
about you in accordance with the General Data protection Regulation 2018 and
the Privacy and Electronic Communications Regulations 2003.
1. Website Hosting Provider
Adept provides website hosting services to
The Highbury Centre. In this relationship, we are the Data Controller, and
Adept is a Data Processor.
Adept takes necessary security and
operational precautions to ensure the security of data stored by Adept, to
protect the rights of Data Subjects.
Adept will only use the data in the agreed
upon capacity, and only when explicitly directed to do so by the Data Controller,
by the Highbury Centre.
2. Where is data stored and processed?
Adept’s hosting servers are located in
secure data centres in the UK. They use dedicated servers, controlled directly
by Adept.
Server backups are stored on the Amazon
cloud in the EU.
Their development servers and any local
backups are stored in their offices in Norwich.
Additionally, they maintain backup DNS
servers in France, however these do not store or process any personal data.
3. Wi-Fi Network Provider
Our Network Provider is Performance Networks.
To use our free Wi-Fi, you must register at SupaFi Wi-Fi portal page. We
collect Personal Information from you when registering as a user of our guest
WiFi services, including:
· Your email address
·
MAC Address
·
Time and Date of usage
·
Data used during session
https://highburycentre.supafi.co.uk/users/terms
The Highbury Centre collect this information enabling us to see how the venue is being used and helping us to diagnose the over usage, keeping Wi-Fi’s signal strong in our premises. If you do not want us to use your data in this way, then you should Opt-out from this service.
4. Privacy
The Highbury Centre is committed to ensuring
that your privacy is protected. We aim to be clear when we collect your data
and not do anything you would not reasonably expect.
Should we ask you to provide certain
information by which you can be identified when using this website, then you
can be assured that it will only be used in accordance with this privacy
statement.
5. What we collect
You give us your information when you enquire
or book an accommodation or event by phone, or online submitting an enquiry
form. Through our website we will collect contact details, enquiry details and
other information submitted via online forms. We require this information to
understand your needs and provide you with a better service, and in particular
for internal record keeping. We also keep your details when you sing up to
receive communication from us through a newsletter.
The information we hold about you may
include:
Your name
Postal Address
Telephone Number
Email Address
Booking History
Billing information ¹
A name and address of a Christian
organisation you work for ²
Your role in a Christian organisation ²
¹Card & Payment Processing Data
We use third-party payment
providers to handle card and payment processing data securely. We never see or
store any card or payment information.
²This applies to full time Christian workers or Missionaries if
they would like to claim Missionary/Christian Worker rate. Please see more
information about who is eligible on our website: https://www.thehighburycentre.org/about-us/christian-worker-rates
6. Third Parties
- ·
Google Analytics Cookies
A cookie is a small file which is placed in
your computer’s memory by a website. Cookies are used to identify your browser
session between page loads of our website in order to offer certain services
and provide us with information that we can use to improve the website for your
use. A cookie in no way gives us access to your computer or any information
about you, other than the data you choose to share with us.
We make use of cookies for two purposes; for
Analytics.
Analytics: An anonymous cookie will be placed
on your computer by Google Analytics allowing us to connect the pages you visit
together and analyse where traffic comes from. This data is completely
anonymous and used only for statistical analysis to improve our website.
You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. This may prevent you from
taking full advantage of the website.
- ·
AddThis
Our website makes use of AddThis social media
sharing. AddThis tools provide website owners with the capability to enable
users to instantly share webpages, blogs, news, photos, videos, and other
content to the most popular social networks and other destinations via a
browser plug-in or website plug-in.
Please review their policy. You can opt
out of targeting if you wish.
Further information is available here: http://www.addthis.com/privacy
- ·
Trip Advisor Widget
There is a trip Advisor Widget on the
homepage of our website, to show our ranking and link to Trip Advisor. They’re
simple web applications that make it easy to bring dynamic content from our
TripAdvisor page onto our own website. Share our latest reviews and awards and
encourage customers to leave reviews.
They automatically collect some information
from your computer or Device when you visit TripAdvisor. For example, they will
collect session data, including your IP address, Web browser software, and
referring website. They also may collect information about your online
activity, such as content viewed, pages visited, and searches and/or
reservations facilitated or made. One of their goals in collecting this
automatic information is to help them understand the interests and preferences
of their users and customize user experience.
Further information about TripAdvisor’s use
of personal data can be found here: https://tripadvisor.mediaroom.com/UK-privacy-policy
- ·
Google Maps
On the directions page of our website: http://www.thehighburycentre.org/contact-us/get-directionswe make
use of a Google Map.
When visitors to our website visit this page,
the map will be loaded from Google, at which point Google will be collecting
data about the user, as well as setting cookies on the user’s computer.
For further details, please visit Google Maps
Privacy Policy:
https://policies.google.com/privacy
- ·
Facebook Video on our Website
Sometimes we make use of Facebook Video
Embedding on our website. When visitors go to this page on our website, the
Facebook Videos are automatically loaded from Facebook. As this is included,
Facebook will be collecting data about users who visit this page, and Facebook
will set cookies on the visitor’s computer. When a visitor to our site is also
a user of Facebook, it will be possible for Facebook to identify this user
personally by name.
For further details, please visit: https://www.facebook.com/privacy/explanation
- ·
Links to other websites
Our website may contain links to other
websites of interest. However, once you have used these links to leave our
site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are not
governed by this privacy statement. You should exercise caution and look at the
privacy statement applicable to the website in question.
7. How we keep your data safe
We are committed to ensuring that your
information is secure. Your personal data will be held and processed on The
Highbury Centre’s systems and carefully selected third party systems we use to
communicate with you. Your data is always held securely. Access to customer
information is strictly controlled. It is held in the UK and processes are EU
compliant. In order to prevent unauthorised access or disclosure we have
put in place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.
If you wish that we not store your
personal information, please contact the relevant Centre directly.
We will not sell, distribute or lease your
personal information to third parties unless we have your permission or are
required by law to do so.
8. Changes to this Policy
We may change this Data Protection and
Privacy Policy when required. If we make significant changes in the way we
treat your personal information we will make this clear on our website or by
contacting you directly.
9. Your Rights
You have the following rights to your
personal data:
·
The right to request a copy of personal information held about
you.
·
The right to request that inaccuracies be corrected
·
The right to request us to stop processing your personal data
If you would like a copy of the information
held on you please write to The Highbury Centre, 20-26 Aberdeen Park, Highbury,
London, N5 2BJ or email: enquiries@thehighburycentre.org
If you believe that any information we are
holding on you is incorrect or incomplete, please write to or email us as soon
as possible, at the above address. We will promptly correct any information
found to be incorrect.